Provides Apple Mac computer assistance at home and in the office for the Amsterdam, Haarlem, and Alkmaar regions.
Are you experiencing issues with your Apple Mac computer or iOS device? Has your iMac, Mac Studio, Mac Mini, MacBook, iPad, or iPhone become slow? Or does it need a maintenance check, where you’d like to review all the settings and see exactly what is stored in the cloud in case of device failure. We can also assist with (Airport) network, cloud (server), and security issues. Simply put, are you encountering a problem you can’t solve? We are specialized troubleshooters and are happy to help.
We offer businesses fast and professional Mac support. Mac Assist has over 25 years of experience in installation, support, and repair services for both software and hardware.
New Mac + installation
We also assist with purchasing new or refurbished Apple Mac equipment and accessories! Feel free to request a no-obligation quote. After your purchase, we can install your new Mac and handle the data migration directly at your workspace.
If an on-site consultation is not feasible, you are welcome to visit us (please call ahead to schedule an appointment).
If your equipment is outdated and you’re ready for a hardware upgrade, don’t hesitate to request a custom quote. We tailor our services to meet your needs! We also review software updates and identify any incompatibility with peripherals such as MIDI devices, Adobe software, scanners, printers, Wacom tablets, and more.
Why Choose MacAssist?
With MacAssist, you have one point of contact for everything: purchase, installation, aftercare, and warranty handling.
Below is a selection of our most popular machines, or visit our website for more details.
MacBookPro 14" M4
€ 1832,55(apple retail €1929,-)
MacBookPro 16" M4
€ 2801,55(apple retail €2949,-)
iMac 24"M4
€ 1443,05(apple advies €1519,-)
Tailored Business Support
Quick and Efficient Mac Support for Offices
With over 25 years of experience in troubleshooting and support, we can quickly analyze any issue and, in most cases, resolve it within a very short time. We do this efficiently right at your workplace, saving you time and keeping your computer safe.
Installation
If you’ve purchased a new Apple Macintosh computer, MacAssist can assist with installing all the equipment and software you need. We can also advise you on the latest software that best meets your needs. MacAssist ensures your Macintosh is immediately ready for use. After our visit, you can start using your new Mac without any technical concerns.
Easy Transition to Macintosh
Want to switch from PC to Mac? MacAssist has specialists who can transfer all your files to your new computer, making it simple and clear. We’ll handle the technical details so you can focus on mastering your new system.
Our Assurance
For over 25 years, MacAssist has been known for reliable and efficient maintenance of Apple Macintosh computers, software, and hardware. Many businesses in the Amsterdam region rely on our specialized services. We provide quick installation of servers, stand-alone computers, software, cloud services, and peripherals, as well as careful network management.
You can also hire a professional system administrator from MacAssist on a project basis.
Besides reliability, speed is a key value at MacAssist. We understand how important it is to act quickly so your business isn’t impacted by computer or network issues.
Are you looking for specialized experts to ensure your Apple Macintosh always works as you need? Contact MacAssist.
Maintenance
You can also turn to us for regular Mac maintenance. It’s helpful if you prepare a list of questions to address during the visit.
Hardware Repair
Hardware problems can be frustrating and often arise at the least convenient times.
If you’re unsure whether the issue is hardware or software-related, feel free to contact us.
We offer a quick repair service with our pickup and delivery option, assuming the necessary parts are available. Our realistic repair times range from one to four working days. Complex repairs may take longer, but we will provide a clear estimate.
We also offer temporary replacement Mac equipment during repairs.
Maintenance and Aftercare
Do you have doubts about the settings on your Mac, iPad, iPhone, network, or iCloud services?
We also offer preventive maintenance visits. It’s best to prepare a list of specific requests so we can thoroughly review and adjust settings.
If you have questions after our support visit or computer installation, you can always reach out to us. This ensures you have a computer you can work on without issues.
Mac SSD Upgrade
Installing an SSD (Solid State Drive) in a MacBook, Mac Mini, or iMac is the solution for giving an old or slow Mac a second life. Many models can accommodate an SSD alongside the regular hard drive.
Most iMacs and MacBooks can be upgraded with an SSD of up to 4TB. Starting at €190 excluding VAT, we can install a 250GB SSD, including the operating system installation. Contact us by phone or email to learn more about the options.
Onsite Apple Support
Looking for an Apple Mac Specialist at Your Location?
Our service simplifies the setup and use of new Macs with professional, on-site assistance tailored to your needs. Here's how we can help:
Key Features of Our Service:
- Expert Advice: Guidance on purchasing and optimizing based on your specific needs and usage.
- Ease of Use: We handle setup, including Wi-Fi, email, printers, iCloud, file transfers, and more, removing the hassle.
- Flexible Service: Available at your home or office, eliminating the need to transport equipment.
- Comprehensive Support: Enjoy high-quality service whether you buy your Mac from us or another vendor.
- Tailored Recommendations: We ensure optimal configurations to maintain your Mac's performance.
- Emphasis on Security: We highlight the importance of backups, whether via the cloud or external drives.
Apple Mac Software Assistance
Mac issues can be frustrating. We offer daily support in the Amsterdam area for diverse needs, such as troubleshooting your MacBook or iMac. Let us know your challenges or additional needs for tailored support.
Remote Assistance Options:
- Support via iCloud screen sharing or the TeamViewer program.
- Download TeamViewer in advance to prepare for your appointment.
Knowledge and Services Overview for MacAssist
Software Support: MacAssist offers extensive software support for macOS and iOS systems, including:
- Troubleshooting & Maintenance: Diagnosis and resolution for macOS and iOS issues, ensuring smooth system performance.
- Installation & Reinstallation: Assistance with installing or reinstalling macOS and iOS, system updates, and optimal configuration.
- Data Recovery & Migration: File recovery services and secure data migration, for example, when updating or replacing hardware.
- System Cleanup: Optimization of macOS and iOS systems to improve performance and user experience.
- Third-Party Software Support: Installation and management of key third-party software such as MDM, ManageEngine, JamF, and Unified Endpoint Management tools.
- Installation & Configuration: Full setup of hardware and peripherals (USB, FireWire, Thunderbolt, USB-C devices) to ensure proper function.
- Repairs (Under and Out of Warranty): Quick and reliable solutions for Apple Mac hardware repairs, from simple adjustments to more complex repairs.
- PCI-SSD & Hardware Upgrades: Installation of PCI-SSDs to improve storage systems and overall Mac performance, including on-site service.
- (Re)installation: Installation and reinstallation of software, apps, and OS to keep devices functioning optimally.
- Synchronization: Ensuring seamless syncing of iPhone/iPad with other Apple devices and services like iCloud and iTunes.
- Firmware Recovery: Restoring devices stuck due to firmware or software issues without data loss.
- Network Setup & TCP/IP: Configuring and troubleshooting network connections and IP settings.
- VPN Setup & Management: Assistance in creating secure VPNs for remote access to internal networks.
- Wi-Fi & Apple Airport: Installation and configuration of Apple Airport routers and Wi-Fi networks.
- SMB & Windows Integration: Enabling seamless connection of Apple devices with Windows networks for file sharing.
- Network Hardware Installation: Setting up routers, switches, and UTP cables for reliable network connections.
- Airport & Airtunes: Setup of Apple Airport routers and wireless audio streaming with Airtunes.
- ADSL & Fiber Optic: Configuration of ADSL and fiber internet connections for fast, reliable internet access.
- Router Configuration (3rd Party): Installing and configuring routers from third-party providers.
- Apple TV: Installation and network setup for Apple TV and its streaming services.
- AppleShare IP (ASIP): Expertise in setting up and maintaining AppleShare IP servers for secure, efficient network operations.
- macOS Server Solutions: Setup of macOS-based servers for file sharing, email management, and network administration.
- Backup & Cloud Solutions: Assistance with local and cloud-based backups, including Time Capsule and other secure cloud platforms.
- Device Automation: Manage HomeKit-compatible devices like lights, thermostats, cameras, and more through automation and remote control.
- Siri Integration: Control devices via voice commands through Siri.
- Remote Access & Monitoring: Use Apple Home hubs to control and monitor your home remotely, receiving notifications for security events.
- Energy Monitoring: Track energy use through smart devices, helping you save energy and improve system efficiency.
Pricing Overview:
- Consultation Rates:
- Short Consult (½ hour): €49.50
- Standard Consultation (per hour): €99.00
- Evening, weekend, urgent, and holiday consultations: €119.00 (Weekend calls for emergencies only)
- Travel Costs:
- Starting from €65 for local areas (Haarlem / Amsterdam / Alkmaar).
- Distance-based fees for locations beyond these areas, ranging from €60 to €115, depending on the distance.
This range of services ensures that your Apple devices and systems continue running optimally, whether you're at home or in a business environment.
Contact
Here is the contact information for MacAssist:
Addresses:
- Jacob van Lennepkade 334c, 1053 NJ Amsterdam
- Buurtweg 17, 1921 CJ Akersloot
Phone Numbers:
- 020-6865190 (Amsterdam)
- 06-48930828 (Akersloot)
Chamber of Commerce (KvK): 34197459
You can add the digital business card to your address book by clicking on the @ icon or add MacAssist to your Facebook account by clicking the Facebook icon.
For more information, feel free to reach out via email!
